OUR PRIVACY POLICY

We don’t sell your data to anyone. If you send us your contact details, we store it in our customer relations database for our own use. We may use 3rd party analytics tools to understand the usage of our website.


 

ARCTIAN.COM PRIVACY POLICY

Iglu Network Ltd (IGLU) understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law.

This Policy applies to Our use of any and all data collected by us in relation to your use of Our Site. 

 

Definitions and Interpretation:

In this Policy the following terms shall have the following meanings:

a) Personal Data

Personal data means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

b) Data Subject

Data subject is any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing.

c) Processing

Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

d) Controller or Controller Responsible for the Processing

Controller or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.

e) Processor

Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

f) Recipient

Recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with the applicable law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.

g) Third Party

Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorized to process personal data.

h) Consent

Consent of the data subject is any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

i) Cookie

Cookie means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site.

j) Our Site

means this website, https://arctian.com

k) We/Us/Our

means Iglu Network Ltd, a limited company registered in the United Kingdom, whose registered address is 3 Gower Street London WC1E 6HA United Kingdom, or any of its subsidiaries.

 

Information About Us:

1). Name and Address of the Controller

Iglu Network Ltd.
3 Gower Street London WC1E 6HA United Kingdom
Email : [email protected]

Iglu Network Ltd. company website: www.iglu.net
Arctian Cloud Services website: www.arctian.com

2). Name and Address of the Data Protection Officer

Somluck Choopinij
Iglu Network Ltd.
91/11 Moo 5, T.Suthep , A.Muang
Chiang Mai 502000, Thailand
Email : [email protected]

Scope – What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. 

What Data Do We Collect?

Some data will be collected automatically by Our Site, other data will only be collected if you voluntarily submit it.

We may collect some or all of the following data and divided into 2 main sections:

1 ). Data collection during visiting website

  1. IP address, which will be anonymised (automatically collected)
  2. web browser type and version (automatically collected)
  3. operating system (automatically collected)

2). Data collection in the event of submitting a contact form

  1. Full Name
  2. Email
  3. Company name
  4. Phone number
  5. Country

How Do We Use Your Data?

1). All personal data is stored securely in accordance with the EU General Data Protection Regulation (GDPR). 

2). We use your data to provide the best possible services to you. This may include one or more of the following:

  1. Contact you to provide an answer to your enquiries.
  2. Supplying Our services to you
  3. Supplying you with email Insert Type of Email e.g. newsletters, alerts etc. that you have subscribed to (you may unsubscribe or opt-out at any time)

3). In some cases, the collection of data may be a statutory or contractual requirement, and We will be limited in the services We can provide you without your consent for Us to be able to use such data.

4).  With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email with information, news and offers on our services. We will not, however, send you any unsolicited marketing or spam.

5). Under GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. 

How and Where Do We Store Your Data?

1). We only keep your data for as long as We need to.

2). Some or all of your data may be stored or transferred outside of the European Economic Area (“the EEA”) You are deemed to accept and agree to this by using Our Site and submitting information to us. If We do store or transfer data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the EEA and under the GDPR. 

3).  Steps We take to secure and protect your data include:

  • All our data transfer is using SSL/TLS and HTTPS certificates.

Do We Share Your Data?

1).  We may contract with third parties to supply services to you on Our behalf. These may include, search engine facilities, advertising and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law. 

2).  We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales and other information. All such data will be anonymised and will not include any personally identifying information. We will not share such data with third parties such as prospective investors, affiliates, partners and advertisers. Data will only be used within the bounds of the law.

3).  In certain circumstances We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of Us.

What Happens If Our Business Changes Hands?

1). We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Data provided by users will, where it is relevant to any part of Our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was originally collected by Us.

2). In the event that any of your data is to be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will be given the choice to have your data deleted or withheld from the new owner or controller.

How Can You Control Your Data?

1). When you submit information via Our Site, you won’t be given options to restrict Our use of your data, however, if you wish to restrict the usage of the data, please contact the appointed data protection officer ( DPO ). We aim to give you strong controls on Our use of your data.

Your Right to Withhold Information and Your Right to Withdraw Information After You Have Given it

1). You may access certain areas of Our Site without providing any data at all. However, to use all the features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

2).  You may withdraw your consent for Us to use your personal data at any time by contacting Us, and We will delete Your data from Our systems. However, you acknowledge this may limit Our ability to provide the best possible services to you and some of the data will not be able to be deleted if there is any contradiction with the requirements of legislation, a court order, or a governmental authority.

How Can You Access Your Data?

You have the legal right to ask for a copy of any of your personal data held by Us (where such data is held). Please contact Us for more details at dpo(at)iglu(dot)net , or using the contact details above.

What Cookies Do We Use and What For?

Our Site may place and access certain Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. By using Our Site you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. 

Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling Us to better understand how people use Our Site.

You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.

1). You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

2). You can choose to delete Cookies at any time however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.

If you have any other questions about Our Site or this Privacy Policy, please contact Us using the details set out above.

This policy has been updated on 2021-03-04.


How can we help?

Drop us a message and we will get back to you as soon as possible.

Your contact information will be stored in our CRM system and not shared with anyone else. Please see our Privacy Policy for more details.